INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Why The Color Of Received Clothing Is A Little Different From What I Saw Online ?

Camera angle and lighting conditions may cause slight color differences, which we hope you understand. If this does not affect your user experience,

we hope you will keep your beloved clothing and offer compensation based on its appearance and how it feels to wear. We will provide a discount code as a reward for your next purchase. At the same time, we will do our best to prevent such situations from happening again.

Sell Out ? What If The Item I’m Interested In Is No Longer Available In My Size ?

新商品可能很快售罄，但我们很快就会补货！请联系我们的客服部门了解最新信息。

速度很快，但我们可能很快会得到更多！

请通过电子邮件联系我们的客户服务部门，我们会尽力在商品再次到货时通知您。请在邮件中包含以下信息：

商品到货时，请提供最佳联系邮箱地址。

How Do I Use A Discount Code ?

如果您有折扣券，当您进入“结账”页面时，您可能会看到一个需要输入折扣券号码的选项，这就是使用折扣券的方法。

Will you restock items indicated as “out of stock?”

由于突发情况，您订购的商品突然缺货，目前无法供货。我们承诺这种情况极为罕见。但是，如果您的订单中确实出现缺货情况，我们会在 24 至 48 小时内与您联系，告知您订单取消事宜。如果您的订单包含其他商品，这些商品仍将照常发货，缺货商品将从您的订单中移除并退款。

Need To Change Something On My Order, How Can I Do That ?

如果您需要更改或取消订单，请立即联系我们。我们处理和发货速度很快（我们效率很高！）。包裹一旦处理完毕并寄出，我们将无法进行任何更改。

Please feel free to contact us if you have any questions or needs:

For any inquiries or requests, please feel free to contact us:

Email: [email protected]

Company Name: ChestnutSir Food Store, Erqi District, Zhengzhou 

Company Address: No. 47-17, Huaihe Road, Erqi District, Zhengzhou City, Henan Province

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS