Returns and Exchanges Policy

We want you to feel at ease shopping with us, so we will provide solutions for any problems that may arise.

Please carefully check your size, color, and personalization information before placing your order.

Defective or Wrong Items

We are confident in the quality of our products. If you receive:

Incorrect size, color, or design (not matching your order)

Please contact us within 7 days of receiving the item, providing your order number and photos of the problem.

Exchange Policy

Exchanges are only available for non-customized blank items (if any).

Return requests must be submitted within 30 days of receipt, and the item must be unused, unwashed, and in its original packaging.

Order Cancellation

Orders can be cancelled within 24 hours of purchase and will receive a full refund.

After 24 hours, production will begin, and cancellation will not be possible at that time.

Return Shipping Costs

You will receive return instructions if your return or exchange request is approved.

For cases of wrong items or defective goods, we will cover all shipping costs. For other eligible returns, the return shipping cost will be borne by the buyer.